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Fire Department Tour

City of Grand Rapids' Captain Brad Brown gives us a tour through Fire Station No. 1. He shows us how Grand Rapids' fire department is a true example of applied Lean Thinking, day in and day out.

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  1. Lean Municipal Government Forum 2017 Introduction Guide 00:55
  2. Grand Rapids City Manager Opening Remarks 04:42
  3. Grand Rapids Deputy City Manager 36:54
  4. Lean Philosophy - Steve Kane 25:07
  5. Hands-on Lean - Alen Ganic 52:41
  6. An Introduction to A3 Thinking in Government - Captain Brad Brown 33:18
  7. Fire Department Tour 34:23
  8. Water Department Tour 17:00