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3 Voices Scorecard

Lead­ing change often requires bal­anc­ing con­flict­ing demands. The 3 Voic­es Score­card is a tool to help iden­ti­fy prob­lems, weigh their impact, and pri­or­i­tize them accord­ing to the needs of the cus­tomer, the process, and the busi­ness. Learn how to use the 3 Voic­es Score­card dur­ing the Project Selec­tion stage of DMAIC.

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