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3 Voices Scorecard
Leading change often requires balancing conflicting demands. The 3 Voices Scorecard is a tool to help identify problems, weigh their impact, and prioritize them according to the needs of the customer, the process, and the business. Learn how to use the 3 Voices Scorecard during the Project Selection stage of DMAIC.
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Next Video How to Write a Problem Statement
Problem statements are a crucial component of successful problem-solving and continuous improvement efforts. A well-structured problem statement highlights the gap between the current and the desired state, serves as a benchmark for project success, and pinpoints the business impact. Learn how to articulate problem statements that are objective, clear, and concise, leveraging the SMART framework to ensure specificity, measurability, attainability, relevance, and timeliness.