Organizational Healing Through Value Stream Mapping
The benefits of value stream mapping go far beyond understanding current and future states and improving processes. Gemba Academy Co-Founder Ron Pereira sat down with Karen Martin at AME Jacksonville in 2014 to discuss how the right approach can bring your team together, relieve tension, and ultimately facilitate improvement on a profound interpersonal level.
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Log InHealing Between Leadership and Front Lines
Consultant and author Karen Martin sheds light on the “baton pass” and improving a dysfunctional dynamic between front lines and leadership.