Organizational Healing Through Value Stream Mapping

The benefits of value stream mapping go far beyond understanding current and future states and improving processes. Gemba Academy Co-Founder Ron Pereira sat down with Karen Martin at AME Jacksonville in 2014 to discuss how the right approach can bring your team together, relieve tension, and ultimately facilitate improvement on a profound interpersonal level.

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Healing Between Leadership and Front Lines

Consultant and author Karen Martin sheds light on the “baton pass” and improving a dysfunctional dynamic between front lines and leadership.

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  1. How a Lean Transformation Can Have a Healing Effect 03:04
  2. How Value Stream Mapping Brings Leaders Together in Conversation 01:44
  3. Healing Between Leadership and Front Lines 00:55
  4. What About Front Line Healing? 01:08
  5. What Skills Are Needed to Facilitate This Healing? 03:08