Process Confirmation is a systematic way to check that standards and control points for critical processes are being followed. It is a simple, visual, and time-based activity. Process Confirmation involves going to where the work is actually being done and confirming that it’s being done according to the agreed standard. It’s not a detailed document audit, but a brief, structured and informal audit of our operational standards that often lead to productive discussions about sustaining or furthering improvements.
Processes Confirmation with a Kamishibai System
Mike Wroblewski explains one of the simplest yet most powerful auditing systems available today: the Kamishibai System.
- 0:19 - The meaning of Kamishibai
- 2:43 - Who Kamishibai is for
- 4:05 - The two types of Kamishibai
- 6:59 - Using the “cardboard engineering” approach
- 11:32 - Knowing your processes
- 12:20 - An example of a company that uses Kamishibai