Process Confirmation is a systematic way to check that standards and control points for critical processes are being followed. It is a simple, visual, and time-based activity. Process Confirmation involves going to where the work is actually being done and confirming that it’s being done according to the agreed standard. It’s not a detailed document audit, but a brief, structured and informal audit of our operational standards that often lead to productive discussions about sustaining or furthering improvements.
Getting Started with Process Confirmation
Implementing a Process Confirmation routine as part of a daily management system requires careful planning. Learn how to select critical process standards, create and use visual audit cards, set and adjust audit frequencies, and apply practical tips for early success.