Process Confirmation

Process Confirmation is a systematic way to check that standards and control points for critical processes are being followed. It is a simple, visual, and time-based activity. Process Confirmation involves going to where the work is actually being done and confirming that it’s being done according to the agreed standard. It’s not a detailed document audit, but a brief, structured and informal audit of our operational standards that often lead to productive discussions about sustaining or furthering improvements.