
Unlock Over 2,000 Lessons
Subscribe today and join the thousands of worldclass organizations already learning with Gemba Academy.
What Is Emotional Intelligence?
Emotional Intelligence refers to the ability to understand, manage, express, and recognize emotions effectively in ourselves and in those around us. Learn why Emotional Intelligence matters, and the four key ways it overlaps with continuous improvement.
Course Videos
Currently playing
What Is Emotional Intelligence?
03:30
Next VideoGetting Started with Emotional Intelligence
03:13
3Emotional Intelligence in Motivation
04:57
4Emotional Intelligence in Conflict Management
06:20
5Leadership and Emotional Intelligence
03:26
You must be logged in to access Gemba Academy resources.