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Emotional Intelligence in Conflict Management
Emotional Intelligence is a critical component of managing conflict effectively. It involves using a structured approach to addressing and resolving issues, while considering the emotions and needs of all parties involved. Learn the seven steps to managing conflict using Emotional Intelligence.
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What Is Emotional Intelligence?
03:30
2Getting Started with Emotional Intelligence
03:13
3Emotional Intelligence in Motivation
04:57
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Emotional Intelligence in Conflict Management
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