Emotional Intelligence in Conflict Management

Emo­tion­al Intel­li­gence is a crit­i­cal com­po­nent of man­ag­ing con­flict effec­tive­ly. It involves using a struc­tured approach to address­ing and resolv­ing issues, while con­sid­er­ing the emo­tions and needs of all par­ties involved. Learn the sev­en steps to man­ag­ing con­flict using Emo­tion­al Intelligence.