Karen Martin — Value Stream Mapping

Val­ue stream map­ping – an essen­tial but under­used method­ol­o­gy – is a proven approach to help you visu­al­ize and resolve dis­con­nects, redun­dan­cies, and gaps in your val­ue deliv­ery sys­tem. More than mere­ly a tool to elim­i­nate oper­a­tional waste, val­ue stream map­ping is a high­ly effec­tive means to trans­form lead­er­ship think­ing, define strat­e­gy and pri­or­i­ties, and cre­ate cus­tomer-cen­tric work flow.