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Mark Graban - Lean Hospitals

Mark Graban discusses his Shingo Prize winning book, Lean Hospitals. The new edition begins with an overview of Lean methods. It explains how Lean practices such as value stream mapping and process observation can help reduce wasted motion for caregivers, prevent delays for patients, and improve the long-term health of your organization.

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Mark Graban - Healthcare Kaizen

Mark Graban discusses his Shingo Prize winning book, Healthcare Kaizen. The book shares some of the methods used by numerous hospitals around the world, including Franciscan St. Francis Health, where co-author Joe Swartz has led these efforts. Most importantly, the book covers the management mindsets and philosophies required to make Kaizen work effectively in a hospital department or as an organization-wide program.

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