Author Interviews

Interviews with authors of notable books on lean, six sigma, continuous improvement, and leadership.

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Karen Martin - The Outstanding Organization

In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains. Proven, practical, and surprisingly simple, Karen's system focuses on four key behaviors for organizational excellence--Clarity, Focus, Discipline, Engagement--that, once instilled into a company's DNA, open the door to sustainable growth and profit.

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  1. Karen Martin - The Outstanding Organization14:37
  2. Karen Martin - Value Stream Mapping17:55
  3. Richard Sheridan - Joy, Inc.12:30
  4. Mark Graban - Lean Hospitals15:57
  5. Mark Graban - Healthcare Kaizen23:10

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