Audience Q&A with Jeff Kaas

A tour group at Kaas Tailored get the chance to ask Jeff Kaas, Fresident of Kaas Tailored, all of their pressing questions about lean implementation, challenges and victories.  

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How Do You Manage Interruptions During the Day?

Jeff Kaas, President of Kaas Tailored, describes a unique visual control they use to avoid unnecessary interruptions.

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  1. How Many Kaizens Do People Do Per Year at Kaas Tailored? 01:16
  2. How Do People Buy-In to the Process as They Rotate Through Jobs? 01:46
  3. Is the Kaizen Mentor the Same as the Manager? 00:53
  4. How Did You Start Doing Daily Team Training Sessions? 02:16
  5. How Do You Take Your Kaizen and Turn It Into Team Training? 01:11
  6. How Did You Deal with People Who Resisted? 02:14
  7. Do You Find the Tours You Offer Distracting? 01:53
  8. What Suggestions Do You Have for Getting Started with Team Training? 00:22
  9. How Do You Manage Skepticism? 02:17
  10. How Do You Prevent Spin When Kaizens Require Cooperation Across the Organization? 01:27
  11. Did You Invent the Task Kanban Board? 01:26
  12. What Suggestions Do You Have to Keep People Improving? 00:59
  13. How Do You Manage Interruptions During the Day? 01:16
  14. Where Do the Creative Design People Work? 01:10
  15. How Do You Get Everyone to Participate? 00:48
  16. How Do You Handle Disagreements Between Co-Workers Over Kaizen Ideas? 01:34
  17. How Do You Help ESL or Foreign Language Employees Understand Kaizen? 01:23
  18. How Difficult Was It to Implement a Kaizen System? 01:00
  19. How Are Kaizen Ideas Submitted and Approved? 00:29
  20. Is It Easier to Practice Kaizen as a Small Company? 01:23
  21. What Factors Determine Standard Work? 00:35
  22. How Often Do You Do Tours at Kaas Tailored? 00:17
  23. Have You Experienced Employee Turnover Due to New Ways of Thinking? 00:38
  24. How Do You Manage Customers Who Don't Share Your Philosophy? 03:06
  25. Question and Answer with Jeff Kaas (Full Version) 30:47

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