Lean Case Study: Seating Matters

Gemba Academy journeys to Limavady, Northern Ireland to meet with the team at Seating Matters. This video series is focused on two things - why Seating Matters started their lean journey and how they went about implementing lean.

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Lean Sales

Lean can be applied to a variety of processes, including sales. Martin Tierney discusses how Lean has helped the Seating Matters sales team create a more effective and comprehensive approach to their sales methodology.

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  1. Lean is Boundless. Our Journey To Northern Ireland. 01:21
  2. Seating Matters Company Overview 06:50
  3. Seating Matters Process Overview 05:23
  4. Why Lean? 03:46
  5. How Seating Matters started their Lean Journey 05:42
  6. Welcome to Seating Matters' Paradise 04:23
  7. One Piece Flow Order Processing 05:23
  8. Ordering Processing "Before Lean" 03:25
  9. 360 Degree One Piece Flow Processing 06:52
  10. Lean Cutting Process 04:31
  11. Cutting Process Value Added vs. Non Value Added 01:14
  12. Lean Upholstery: Watching vs. Seeing 06:09
  13. Introduction to Laser Cutting 03:15
  14. Lean Capital Expenditure & Quality First 02:07
  15. Order Release & Bottleneck Management 02:00
  16. Laser Printing Visual Management 02:24
  17. Future State One Piece Flow Goals 02:47
  18. Lean Sales 07:58
  19. Practicing 3S 03:13
  20. One Piece Flow Tea 05:12