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Lean Case Study: Centers for Medicare & Medicaid Services (CMS)

How is Lean Going to Work in the Government?

Stan and Mol­ly dis­cuss their lean jour­ney with­in the gov­ern­ment as they wit­nessed qual­i­ty improve­ments in their processes.

Series Videos

1

Meet the Federal Government - CMS

3:46

2

Bad Processes Will Beat Good People Everytime

8:02Members only

3

Empowering Employees

11:57Members only

4

Government vs. the Private Sector

10:27Members only

5

Project Based to Culture Transformation

5:52Members only

6

Got a Problem? Call Kara

4:50Members only

7

How Do You Balance Your Time & Work?

6:00Members only

8

Lean Has Legs

5:38Members only

9

Go Forth and Do Great Things

7:33Members only

10

Huddle Board Status

13:41Members only

11

Applying Lean to Information Systems

5:50Members only

Currently playing

How is Lean Going to Work in the Government?

13

Next VideoUsing a Status Sheet

4:23Members only

14

Running My Own Project

6:05Members only

15

It's More Than Tools

14:46Members only

16

The Standard Huddle

10:46Members only

17

Our Role is to "Allow" Lean

8:34Members only

18

An Opportunity to Change

12:00Members only

19

Kanban Boards

8:09Members only

20

Fed Biz Lean

17:55Members only

21

I Feel Like a Lean Cheerleader

7:53Members only

22

Support from the Top

6:03Members only

23

A Review of Our Time at CMS

3:47Members only

Next Video Using a Status Sheet 

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    The City of Grand Rapids, Michi­gan host­ed the first annu­al Lean Munic­i­pal Gov­ern­ment Forum on Sep­tem­ber 20, 2017. See how Grand Rapids was able to not only sur­vive the Great Reces­sion, but thrive in the years that fol­lowed. The event includes talks on Lean lead­er­ship, Lean phi­los­o­phy, and a detailed expla­na­tion of A3 think­ing and how it was used. Tours of the fire and water depart­ments pro­vide excel­lent exam­ples of Lean in use by a municipality.

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  • Lean Case Study: Centers for Medicare & Medicaid Services (CMS)

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  • Lean Showcase: State of Connecticut

    • 18 Videos
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  • Connecticut Department of Energy and Environmental Protection

    • 7 Videos
    • 1h 20m
    While at the Con­necti­cut State Capi­tol, Ron meets the Depart­ment of Ener­gy and Envi­ron­men­tal Pro­tec­tion Com­mis­sion­er, Robert Klee, as well as a num­ber of oth­er DEEP employ­ees using lean to make their agency as effi­cient as they can. This video series is also avail­able for free for non-subscribers.

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    • 3 Videos
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    • 3 Videos
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    Ron is invit­ed out to vis­it with the Depart­ment of Social Ser­vices’ team of Social Work­ers. He meets the high ener­gy of Lau­rie Ann Wag­n­er, as she overviews how they use lean to help their clients. We also get to sit in the kick­off for their Kata exper­i­ment. This video series is also avail­able for free for non-subscribers.

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  • Connecticut Department of Correction

    • 6 Videos
    • 52m
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  • Connecticut Department of Administrative Services

    • 5 Videos
    • 37m
    While vis­it­ing the state of Con­necti­cut, Ron meets Com­mis­sion­er Cur­rey and oth­er staff mem­bers of the Depart­ment of Admin­is­tra­tive Ser­vices (DAS). Com­mis­sion­er Cur­rey is a great sup­port­er of lean and it shows as Ron talks with sev­er­al mem­bers of the DAS team. This video series is also avail­able for free for non-subscribers.

    View Series

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