Congratulations, You Have Lots of Employee Ideas! Now What?
Wednesday, 9 July 2014
Space is limited.
Scheduling conflict? Registrants will also receive a link to watch the recorded webinar.
Many Lean or Kaizen initiatives are focused on getting front-line employees to identify problems or opportunities for improvement, along with a potential idea or countermeasure. Some managers, unfortunately, think their employees won't have many good ideas. This is hardly ever the case! Your employees have a lot of great ideas.
So let's say you've started to solicit ideas and you're now overwhelmed. In this webinar, Mark Graban and Dr. Greg Jacobson will share stories and tips on how to cope with this situation and to thrive, based on their own experiences.
They will cover topics such as:
- how to discuss ideas constructively with employees
- how to prioritize ideas (and if that's even necessary)
- how to assign responsibility for improvement work
- how to create time for improvement
- how to track improvements
Mark and Greg also want to answer your specific questions on this topic. Please submit your question(s) via this Google Form.
VP Innovation and Improvement Services, KaiNexus
Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of the Shingo award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (2nd edition) and his second book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements will be published in July, 2012. Mark has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
Gregory Jacobson, MD
Co-founder & Chief Product Officer, KaiNexus
Greg graduated from Washington University in St Louis in 1997 with a BS in Biology. He attended Baylor College of Medicine from 1997 to 2001. From 2001 to 2004, he completed a residency in Emergency Medicine at Vanderbilt University Medical Center where he then stayed on as faculty. Starting in 2004, it was his observation and research of operational inefficiencies and unrealized improvement opportunities that resulted in the creation of a rudimentary software tool at VUMC and, ultimately, the founding of KaiNexus. Jacobson is co-author of Kaizen: A Method of Process Improvement in the Emergency Department published in the journal Academic Emergency Medicine.