How do I change my password?

Changing your password is different depending on which service you are using. Please follow the appropriate instructions for your subscription.

For Learning Library Customers (

Because we use site based user names and passwords, we do not allow self-management of your password. However, every account has an Account Owner assigned that has the ability to change the passwords for each site.

If you don't know who your account owner is, please:

Email Customer Care

Or call us toll free at : 1.888.439.8880

For Learning System Customers (

Learning System customers can self manage resetting their password.

  1. Browse to
  2. From the login screen click the "Forgot your password?" link
  3. Follow the onscreen prompts to finish resetting your password