About Ask Gemba (Beta)

Ask Gemba is our latest innovation, helping our customers to take their learning even further with an AI-powered virtual coach.

IMPORTANT: Ask Gemba is an experimental feature to evaluate if AI-coaching is something that Gemba Academy customers will use and value. Ask Gemba's availability may change over time, it is not included in any customer contracts, and no purchasing decisions should be made based on its inclusion.

Ask Gemba FAQ

To learn more about Ask Gemba, please see our frequently asked questions (FAQs) below.

Q: How do I get access to Ask Gemba?

A: Ask Gemba is Opt-in only and only for subscribers of the Video Library. If you are a Gemba Academy Video Library customer, contact your account manager to gain access.

Q: Is my data used to train the Ask Gemba AI?

A: No! It is important to us that your data is never used to train the Ask Gemba AI model.

Q: What is powering Ask Gemba?

A: Gemba Academy has partnered with Delphi.ai to provide a powerful coach trained only on our extensive library of videos, blog articles, podcasts, and other exclusive resources. To learn more about Delphi.ai, visit their website.

Q: How do you protect against AI hallucinations?

A: Delphi.ai lets us set a strict adherence to only the Gemba Academy-provided training data. Unlike other AI models such as ChatGPT, Ask Gemba will tell you when it doesn't know the answer rather than making something up.

Q: Why do you call it Ask Gemba Beta?

A: We call Ask Gemba a Beta because we are still evaluating if an AI coach trained exclusively on our data is something our customers want and will use. If our customers love it, we will continue working on it; if not, we may discontinue it in favor of other experiments our customers will love.