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The Purpose of Lean in Healthcare
Mark Graban explains why lean thinking is critical to healthcare, using the moving story of Malyia Jeffers as an example.
- 1:26 — Why lean in healthcare is about safety
- 1:55 — Wasted healthcare spending
- 4:57 — Malyia Jeffers’ story
- 7:44 — One hospital’s purpose for lean
Course Videos
The Eight Types of Waste in Healthcare: Introduction
02:11
Current Video
The Purpose of Lean in Healthcare
08:29
Next VideoWhat Do We Mean by “The 8 Wastes" in Healthcare?
04:14
4Defining Value in Healthcare
03:28
5The Wastes of Motion, Waiting, and Human Potential in a Surgical Suite
04:34
6Patient Harm as a System Defect
06:50
7The Wastes of Inventory, Transportation, and Overproduction in Healthcare
04:58
8Meaningful 5S in a Children’s Hospital Radiology and MRI Suite
05:39
9The Aim of Healthcare as a System
02:58
10Audience Q&A - How Do You Start a Lean Transformation?
01:29
11Audience Q&A- How Will Lean Methods Impact HCAHPS Scores?
00:56
12Audience Q&A - What is the Appropriate Number of Inventory Turns for a Hospital Store Room?
01:31
13Audience Q&A - How Can Lean Improve Discharge Planning in a Hospital?
02:00
14Mark Graban - Stories of the Eight Types of Waste in Healthcare
01:00:14