The Eight Types of Waste in Healthcare
In the healthcare industry, errors and inefficient processes can literally mean the difference between life and death. In this course, consultant and author Mark Graban breaks down the eight wastes as they apply to healthcare, using powerful stories to illustrate their impact.
Patient Harm as a System Defect
Mark Graban reflects on some of the tragedies that could have been prevented by improved medical processes.
- 0:31 - An example case
- 1:57 - Why the problem is processes
- 3:36 - The data
- 4:16 - Another example case