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How to Select Meaningful Metrics for DMS

Tracking and improving our performance is impossible without metrics and Key Performance Indicators (KPIs). Learn how to identify the right mix of meaningful metrics, how to balance them between leading and lagging indicators, and how to link them across organizational levels.

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  1. Daily Accountability Process Overview08:26
  2. Getting Started with the Daily Accountability Process10:32
  3. The Role of Team Leaders in Daily Management06:57
  4. Team Design For Daily Management08:20
  5. How to Create a Team Huddle Agenda07:23
  6. How to Build an Escalation System10:48
  7. How to Select Meaningful Metrics for DMS10:14

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