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How to Build an Escalation System

One of the goals of dai­ly man­age­ment is to rapid­ly iden­ti­fy and address prob­lems that pre­vent teams from reach­ing their per­for­mance goals every day. While some prob­lems can be solved at the team lev­el, many require time­ly atten­tion and sup­port from oth­er parts of the orga­ni­za­tion. Learn how an esca­la­tion sys­tem builds a cul­ture of rapid prob­lem solv­ing by cre­at­ing a chain of com­mu­ni­ca­tion and help from the front lines to the top of the organization.

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