Coaching for Daily Management
As a coach, a leader observes the performance or behavior of a team member, engages in a dialogue designed to reflect on the results, agrees on next steps, experiments, and follows up. Coaching is an essential enabler of daily management that builds into both people development and performance improvement into a leader’s daily routine. The role of a leader as coach is to encourage thinking about how to work smarter, raise team performance through problem solving, enable individual growth to take on more responsibility, develop supporting relationships and improve morale and job satisfaction. Learn best practices and simple routines to build coaching into daily leadership routines.
Introducing the Coaching Cycle
Mark introduces his version of the kata coaching card and demonstrates the coaching cycle with the help of a volunteer.