Lean Journey Interviews: Daman Products

Gemba Academy hits the road again traveling to snowy Mishawaka, Indiana to visit the team at Daman Products. Daman Products has been committed to building both product and people excellence for over 3 decades. During this series you’ll meet some outstanding individuals as Ron explores the entire facility, including the factory floor and front offices, and discovers an incredibly powerful “culture of trust.”

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I Remember My Very First Mistake

Julie Alexander, Distributor Services Project Development, joins the roundtable to discuss how she joined Daman Products and how she has integrated into the team.

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  1. Daman Products Trailer2:27
  2. A Brief History of Daman Products12:05
  3. How Lean Made It Worse11:01
  4. Be Careful What You Call It8:21
  5. It's a Great Team, They Help You Out7:28
  6. Management Style - Command and Control vs. Team Leaders4:30
  7. Selling Daman Products8:39
  8. The Sense of Ownership5:33
  9. I've Never Been Treated So Nice3:41
  10. Things Got a Lot Worse Before Getting Better7:45
  11. Award-Winning Improvement3:05
  12. Basically, We Help People9:04
  13. Offering Financial Wellness10:39
  14. A Place for Everything12:02
  15. I Have a Lot of Trust in the Operator5:15
  16. Apparently, It's a Good Place to Work4:47
  17. Driven From the Top8:08
  18. We Are People-Driven7:27
  19. Trust the Employees7:51
  20. Excited About Coming to Work5:31
  21. I Feel Needed2:35
  22. What Happens When I Pull the Last Piece Off the Shelf?5:10
  23. My Favorite Part is the People3:05
  24. Yeah, I've Heard That Before4:40
  25. Everybody Helps Each Other Out1:59
  26. One Silo for the Customer8:01
  27. What Happens When We Get Bigger8:13
  28. This is Your Part of the Business. Run it.8:19
  29. I Remember My Very First Mistake6:05
  30. Wrap Up with Larry Davis9:26
  31. Daman Products Wrap Up - Part 212:12