Lean Journey Interviews: Daman Products

Gemba Academy hits the road again traveling to snowy Mishawaka, Indiana to visit the team at Daman Products. Daman Products has been committed to building both product and people excellence for over 3 decades. During this series you’ll meet some outstanding individuals as Ron explores the entire facility, including the factory floor and front offices, and discovers an incredibly powerful “culture of trust.”

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I Have a Lot of Trust in the Operator

23 year veteran and Machine Maintenance Manager, Steve Ward, gives Ron the run down on how they work with the operators to keep their systems up and running.

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  1. Daman Products Trailer 2:27
  2. A Brief History of Daman Products 12:05
  3. How Lean Made It Worse 11:01
  4. Be Careful What You Call It 8:21
  5. It's a Great Team, They Help You Out 7:28
  6. Management Style - Command and Control vs. Team Leaders 4:30
  7. Selling Daman Products 8:39
  8. The Sense of Ownership 5:33
  9. I've Never Been Treated So Nice 3:41
  10. Things Got a Lot Worse Before Getting Better 7:45
  11. Award-Winning Improvement 3:05
  12. Basically, We Help People 9:04
  13. Offering Financial Wellness 10:39
  14. A Place for Everything 12:02
  15. I Have a Lot of Trust in the Operator 5:15
  16. Apparently, It's a Good Place to Work 4:47
  17. Driven From the Top 8:08
  18. We Are People-Driven 7:27
  19. Trust the Employees 7:51
  20. Excited About Coming to Work 5:31
  21. I Feel Needed 2:35
  22. What Happens When I Pull the Last Piece Off the Shelf? 5:10
  23. My Favorite Part is the People 3:05
  24. Yeah, I've Heard That Before 4:40
  25. Everybody Helps Each Other Out 1:59
  26. One Silo for the Customer 8:01
  27. What Happens When We Get Bigger 8:13
  28. This is Your Part of the Business. Run it. 8:19
  29. I Remember My Very First Mistake 6:05
  30. Wrap Up with Larry Davis 9:26
  31. Daman Products Wrap Up - Part 2 12:12