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Customer Success Story

Paperworks deploys Toyota Kata

The Paper­Works Indus­tries facil­i­ty locat­ed in Kitch­en­er Ontario Cana­da recent­ly com­plet­ed its very first Kata train­ing course with the aid of the Gem­ba Acad­e­my learn­ing path­way tools. Our two day event was very suc­cess­ful with pos­i­tive feed­back from all atten­dees. The Gem­ba Acad­e­my videos and facil­i­ta­tor doc­u­men­ta­tion was of great assis­tance and made the ses­sion run very smooth. The domi­nos exer­cise real­ly devel­oped the per­son­al process” of how improve­ment must occur; how­ev­er, there were many points of ref­er­ence to it’s not about the domi­nos!”. No par­tic­i­pant will every look at domi­nos the same way again as they are now firm­ly implant­ed as devel­op­men­tal tools in mentor/​mentee meth­ods of Coach­ing / Improve­ment Kata.

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Gem­ba Acad­e­my is more than just videos

Our suc­cess is mea­sured by our cus­tomers’ suc­cess. Our ded­i­cat­ed team will work with you on how to best uti­lize our train­ing con­tent in your unique envi­ron­ment, based on num­ber of sites, orga­ni­za­tion size, geo­graph­i­cal dis­tri­b­u­tion as well as orga­ni­za­tion­al goals, chal­lenges and culture.

  • Con­sis­ten­cy in training

    The bedrock of any lean trans­for­ma­tion. With all asso­ciates on board with the same mes­sage, your jour­ney will accelerate.

  • Defin­ing your culture

    Track progress, high­light achieve­ments and cre­ate mile­stones for enhanced growth in your com­pa­ny culture.

  • Remote coach­ing, advice & support

    Devel­op­ing your own train­ing cur­ricu­lum is time con­sum­ing. Our train­ing con­tent and cus­tomer suc­cess team deliv­er on-demand coach­ing avail­able to your team leaders.

  • Team engage­ment

    Lean learn­ing on-demand keeps employ­ees moti­vat­ed and inspired to take action. Our train­ing videos con­sist of real Lean & Six Sig­ma prac­ti­tion­ers pre­sent­ing infor­ma­tion back to the learn­er in an engag­ing, con­ver­sa­tion­al manner.

LMS Inte­gra­tion

Are you already invest­ed in your own Learn­ing Man­age­ment Sys­tem (LMS)? Our train­ing mate­ri­als can be inte­grat­ed into your exist­ing train­ing pro­grams. Gem­ba Acad­e­my train­ing has been suc­cess­ful­ly inte­grat­ed into Suc­cess Fac­tors, Cor­ner­stone, Alche­my, Moo­dle, Share­Point and more!

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  • Workday logo
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Indus­try agnostic

Our approach to Lean & Six Sig­ma busi­ness train­ing is indus­try agnos­tic. We have worked with mul­ti-faceted dis­ci­plines across the board in health­care, edu­ca­tion, finan­cial ser­vices, gov­ern­ment, man­u­fac­tur­ing, non-prof­it, aero­space, auto­mo­tive, con­sumer prod­ucts, elec­tron­ics, finan­cial & insur­ance, gov­ern­ment, food ser­vice, med­ical, phar­ma­ceu­ti­cal, and process industries.

Cus­tomer Success

Mak­ing a big impact, one cus­tomer at a time:

  • Iden­ti­fy­ing and Reduc­ing Waste
  • Improv­ing Employ­ee Retention
  • Ana­lyz­ing Workflows
  • Onboard­ing New Hires
  • Focused Time Management
  • Assist­ing with Cul­tur­al Adoption
  • Improv­ing Prof­it Margins
  • Con­tin­u­ous Improve­ment Training
  • Lead­er­ship Preparedness
  • Jour­ney Mapping
Quarterly Business ReviewsA review of your progress quarterly with one of our expert lean practitioners.Lean AssessmentCustomized assessments to enable you to discover where to begin your journey.Custom Learning PathsLearning journeys tailored to solve your unique problems.Strategic PlanningStrategy & advice on an effective roll out plan for your enterprise.
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At Roche, we have a plat­form to place Gem­ba Acad­e­my learn­ing con­tent at the point of use, where col­leagues can access key infor­ma­tion as need­ed to do their work. As they self-learn on con­tin­u­ous improve­ment top­ics, we encour­age them to use the rich con­tent pro­vid­ed at Gem­ba Acad­e­my to dis­cov­er even more. The qual­i­ty of con­tent, the clar­i­ty by which top­ics are cov­ered, the vari­ety and exam­ples of top­ic usage, and shar­ing real world appli­ca­tions in indus­try makes Gem­ba Acad­e­my an essen­tial part of our con­tin­u­ous improve­ment initiatives.

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We have com­plet­ed over 500 cours­es from Gem­ba Acad­e­my with our licensed users. We have 10 – 12 asso­ciates who have com­plet­ed cer­tifi­cates with a dozen more get­ting close. I love the for­mat and con­tent of all the mod­ules. The incre­ment­ed mod­ules allows our salary licensed hold­ers to con­duct train­ing dai­ly while they man­age their areas. When we con­duct live Lean events I usu­al­ly pull in a few basic mod­ules that sup­port our core com­pa­ny Lean train­ing mate­ri­als. We also cre­at­ed a live Flow Sim­u­la­tion activ­i­ty that mir­rors the mod­ule pro­vid­ed by Gem­ba Acad­e­my. We are plan­ning a val­ue stream map­ping train­ing ses­sion with our pur­chas­ing team in a few weeks, so we are get­ting a lot of val­ue in many forums. The more excit­ing area is the abil­i­ty to put the train­ing to use at the real Gem­ba. Thus, we recent­ly cre­at­ed an inter­nal Lean Cer­ti­fi­ca­tion pro­gram. We tai­lored 4 very basic Lean mod­ules to a small­er audi­ence in a class­room set­ting. The tar­get­ed groups is our hourly first line super­vi­sors in select loca­tions in Mex­i­co. Four cours­es in 30 minute seg­ments to cov­er the fun­da­men­tals in 5S, Work­place Visu­al­iza­tion, Stan­dard Work and 7 dead­ly wastes. Addi­tion­al­ly, we added 3 prob­lem solv­ing mod­ules to round out their lean skill sets. Cou­pled with their man­agers, who have licens­es, they are chal­lenged to con­duct 4 projects apply­ing Lean and Prob­lem Solv­ing both as prac­ti­tion­ers and lead­ers. We begin those activ­i­ties in Octo­ber and will con­tin­ue through the end of the year. Once the learn­ing and imple­men­ta­tion is com­plet­ed the asso­ciates will become Spring Win­dow Fash­ions Lean Cer­ti­fied. From my per­spec­tive, Gem­ba Acad­e­my is a valu­able part­ner in our Lean journey!

Taylor corp logo

We had a group of about two dozen of our lead­ers and staff attend a Kata overview with Ron Pereira, and then fol­lowed up by select­ing 5 vol­un­teers from that ini­tial overview to go through a 90 minute hands on vir­tu­al Kata exer­cise with Ron. My eyes have real­ly been opened to the whole idea of set­ting short term focused goals for the pur­pose of remov­ing one bar­ri­er at a time. Right now we have an impor­tant ini­tia­tive to pur­sue very short term mar­ket oppor­tu­ni­ties result­ing from the covid19 eco­nom­ic dis­rup­tion, and the Kata mod­el applies to this ini­tia­tive per­fect­ly. The mod­el should also be very use­ful in plan­ning Kaizen events and to sup­port 1 – 1 coach­ing activ­i­ties. Our usu­al method in the past has been to estab­lish objec­tives going out 90 days and longer. I see Kata as more agile”. We def­i­nite­ly plan to add the Kata approach to our lean train­ing and exe­cu­tion framework.

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Using Gem­ba Acad­e­my train­ing at Chevron allows us to con­tin­ue learn­ing vir­tu­al­ly around the world. It has made Lean and Six Sig­ma train­ing acces­si­ble to our teams 247 across 16 time zones, 23 loca­tions and 12 coun­tries. The plat­form set­up allows us to reduce trav­el and pro­vide a stan­dard­ized and struc­tured approach to devel­op our con­tin­u­ous improve­ment tal­ent. In a world where trav­el is becom­ing a chal­lenge, dig­i­tal, on-demand train­ing makes good sense. We lever­aged the learn­ing paths to con­tin­ue the learn­ing jour­ney of our lead­ers and teams, and to pro­vide Black Belt train­ing. We have found this cost-effec­tive train­ing works best when stu­dents are paired with a coach/​mentor and have good man­ag­er sup­port for their learn­ing jour­ney. In addi­tion to the Gem­ba Acad­e­my train­ing, we require stu­dents to com­plete projects to become cer­ti­fied and we lever­age peer learn­ing (the bud­dy sys­tem) to sup­port increas­ing learning/​sharing. Feed­back from stu­dents on the train­ing and coach­ing has been high­ly positive.

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