Getting Started with Cross-Training
Cross-training is an essential activity to develop the capabilities of individuals and teams. While it’s easy to get started, good preparation is essential. Learn the three prerequisites and the five things to remember to succeed with cross-training.
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The skills matrix is a table used to visualize who has which necessary job skills, to what level of ability, and where we have gaps we need to fill. Learn the three basic parts of a skills matrix, how to design skill level symbols, and five common situations the skills matrix helps to improve.