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Introducing Lean to Employees Through a 5S Kaizen Event at the City of Grand Rapids
Gemba Academy Customer Success Manager Steve Kane learns how the City of Grand Rapids found success with lean and 5S after some initial resistance. For more context, check out the City of Grand Rapids Gemba Academy Live! episode.
- 0:10 — How they transformed the stockroom
- 3:32 — The employee resistance they faced
- 7:00 — How they sustained the changes
- 8:25 — Best practices for getting good results with 5S
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