Steve Kane - Becoming a Lean Leader and Implementing a Customer-Focused Culture
Kenco provides integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, real estate management, and information technology—all engineered for Operational Excellence. They asked Steve Kane, Gemba Academy’s Director of Sales and Marketing, to come to Chattanooga, Tennessee to give the keynote opening presentation to all of the managers of their 5 companies.
Discovering the Reality of Lean Leadership
Steve starts by giving his work background and the extensive training he has had in Lean. As he takes on a new leadership role, he knows his lean training will make everything go smoothly, but it doesn?t.