Lean Healthcare Case Study: Franciscan Health

Ron and the Gemba Academy video team visit Franciscan Health in Indianapolis, Indiana to learn about their lean and continuous improvement journey.

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Interdepartmental Kaizen

Chris Gregory speaks about how interdepartmental kaizen works within the hospital.

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  1. On our way to Franciscan Health! 05:50
  2. Learn how apple sauce saves this hospital $30,000 every year 06:28
  3. How the Endoscopy department got started with Kaizen 19:19
  4. Advice for those beginning the Lean journey 05:14
  5. Standardization in the storerooms 05:44
  6. A "Leaned Out" RFA Cart 05:27
  7. Checking out the Scope Cabinet 09:09
  8. Washing the Scopes 07:15
  9. Improving Communication & Safety 03:02
  10. A day in the life of two lean thinking nurses 20:21
  11. Chest Tube travel bag kaizen 04:22
  12. An Emergency Room Physician's take on Kaizen 09:57
  13. Welcome to a Lean Thinking NICU 08:50
  14. Supply Cart Kaizen in the NICU 05:47
  15. Restocking Supplies in the NICU 03:03
  16. Baby Skin Care Kaizen in the NICU 09:26
  17. NICU Bed Kaizen 03:30
  18. Phone System Kaizen 02:33
  19. Health Unit Coordinator Visual Control Example 02:40
  20. Coffee Machine Kaizen 07:03
  21. Baby Clothes Kaizen in the NICU 02:46
  22. Emergency Blood Ordering Kaizen 02:37
  23. The Lean Pharmacy 06:43
  24. Visual Management in the Pharmacy 06:46
  25. How the Pharmacy completes hundreds of kaizens per year 03:43
  26. Interdepartmental Kaizen 06:04
  27. Using Wits over Wallet in the Pharmacy Storeroom 05:24
  28. Labeling Lorazepam Improvements 03:26
  29. Compounding Recipe Kaizen 01:42
  30. Franciscan's 2-Bin Kanban System 06:38
  31. Emergency Room Kaizen 04:37