Lean Showcase: State of Connecticut
Gemba Academy travels to one of the original 13 colonies, the State of Connecticut. Ron and the team participate in Connecticut's state wide Lean Showcase for 2016 held at the State Capitol. Afterwards, Ron meets with several of Connecticut's officials and other employees of the state to discuss their governmental Lean journey. This video series is also available for free for non-subscribers.
2016 Lean Showcase - Department of Revenue Services
Connecticut's Department of Revenue Services discusses their past, present and future when it comes to the State's travel process.