State of Connecticut
Gemba Academy travels to one of the original 13 colonies, the State of Connecticut. Ron and the team participate in Connecticut's state wide Lean Showcase for 2016 held at the State Capitol. Afterwards, Ron meets with several of Connecticut's officials and other employees of the state to discuss their governmental Lean journey. This video series is also available for free for non-subscribers.
2016 Lean Showcase - Commission on Human Rights and Opportunities
Ron learns more about how the CT Commision on Human Rights and Opportunities has taken over 200 backlog cases down to zero.