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How to Do Service Delivery Reviews

The Ser­vice Deliv­ery Review is the process used to check how the team is doing against cus­tomer com­mit­ments and var­i­ous per­for­mance met­rics. It is an impor­tant link in the Kan­ban feed­back loop as one of the sev­en Kan­ban cadences. Learn how to run these Kan­ban ret­ro­spec­tives, what ques­tions to ask, and the keys to success.

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