Connecticut Department of Administrative Services
While visiting the state of Connecticut, Ron meets Commissioner Currey and other staff members of the Department of Administrative Services (DAS). Commissioner Currey is a great supporter of lean and it shows as Ron talks with several members of the DAS team. This video series is also available for free for non-subscribers.
DAS Director of Procuerment
Carol Wilson, DAS' Director of Procurement, introduces Ron to "CATMAN" and explains how one of her her team's Kaizen events took a 6-month backlog down to real-time entry for the benefit of their customers.