The Leadership & Communication Skills Series is a live, instructor-led virtual program designed to help professionals navigate real workplace challenges through practical leadership development.
Strong leadership and communication skills are essential for building trust, developing people, and creating an environment where continuous improvement can thrive.
The Leadership & Communication Skills Series is a live, instructor-led virtual program designed to help professionals navigate real workplace challenges through practical leadership development.
Unlike a traditional webinar or one-time workshop, this series is structured as a guided learning journey. Participants will have opportunities to apply concepts between sessions, reflect on workplace challenges, and build leadership habits that support long-term success.
Through interactive instruction, facilitated discussion, practical exercises, and workplace applications, participants will gain tools they can use immediately to strengthen relationships, improve team performance, and communicate more effectively.
What You'll Learn
Participants can expect to develop practical skills in:
- Self-awareness and emotional intelligence in workplace situations
- Communication techniques that improve clarity, trust, and collaboration
- Giving feedback and holding productive conversations
- Delegating effectively while maintaining accountability
- Leading others without micromanaging
- Facilitating meetings and discussions with greater confidence
- Building leadership habits that support long-term success
Program Topics
The series is expected to include topics such as:
| Topic | Focus |
|---|
| Session 1: Leading Yourself First | Focus on the 10 components of self-awareness and how reflection and journaling build a foundation for leadership. |
| Session 2: Communicating with Clarity | Teach constructive feedback frameworks (COIN, SBI, DESC) to replace vague conversations with actionable guidance. |
| Session 3: Leading Others Without Micromanaging | Cover the 8 causes of micromanagement and introduce the four adaptive leadership styles. |
| Session 4: Capstone - Navigating Difficult Conversations | A live, scenario-based workshop where participants practice active listening and reframing negative statements to de-escalate tension. |
Final curriculum and session details will be confirmed prior to registration opening.
Who Should Attend
This program is designed for:
- Team Leads and Supervisors
- Frontline Managers
- Mid-Level Managers
- Continuous Improvement Professionals
- Project Leaders and Facilitators
- Emerging Leaders Preparing for Additional Responsibilities
Program Format
- Live virtual instructor-led series
- Interactive discussions and practical exercises
- Workplace application between sessions
- Opportunities for peer learning and discussion
- Designed for immediate implementation
Frequently Asked Questions
How long is each session?
Each live session is 45 minutes and includes approximately 25 minutes of instruction followed by interactive discussions, polls, and practical application.
Will the sessions be recorded?
Yes. Recordings will be available for 90 days after purchase. While recordings are helpful for review, the greatest value comes from participating in the live discussions and activities.
What should I expect from the Soft Skills Lab?
The Soft Skills Lab is a live, hands-on session where you'll practice leadership and communication skills through guided exercises, workplace scenarios, and facilitated feedback.
Do I need to attend every session?
Each session builds on the previous one, so attending live is recommended to get the most value and participate in the interactive learning experience.
Will I receive a certificate?
Yes. Participants who complete the series will receive a Certificate of Completion and Professional Development Units (PDUs).
Can my organization enroll multiple participants?
Absolutely. Contact us to discuss group registration, team pricing, or hosting a private series for your organization.
