Top 10 Lessons Learned from Practicing the Toyota Kata Approach in Healthcare

Michael Lom­bard, a sea­soned leader in health­care per­for­mance improve­ment, shares his top 10 lessons from his first six months of prac­tic­ing the Toy­ota Kata approach. He con­duct­ed more than three hun­dred kata coach­ing cycles with clin­i­cal lead­ers from across his hos­pi­tal. He made every mis­take in the book and learned from each one. Lis­ten to him share his sto­ries and learn from his experiences.