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HomeLearning LibrarySchool of LeanPractical Problem SolvingPDCA

Practical Problem Solving

We can say that the entire lean manufacturing system is a result of decades of continuous problem solving by all of the people and companies who have contributed to the development of lean systems. The Gemba Academy Practical Problem Solving course explains the exact 8 step problem solving process used by these lean exemplars around the world. In this course you’ll learn why PDCA is much more than 4 simple steps while also learning how to create and use statistical tools like control charts, Pareto charts, and scatter plots.

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PDCA

An overview of the PDCA problem solving process.

Topic:

  • PDCA
  • Problem Solving

Languages:

  • Chinese
  • English
  • French
  • German
  • Spanish

Skill Level:

  • Beginner

Speakers:

  • Pereira

Video Type:

  • Classroom
Next Video:

Treetop, Inc.

Explains the fictitous case study "problem" that will be addressed during the rest of the course.

Related Content:
  • A3 Thinking Overview

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  1. PPS Overview10:47
  2. PDCA6:25
  3. Treetop, Inc.2:34
  4. Step 1: Clarify the Problem9:49
  5. Introduction to SigmaXL5:26
  6. Creating Pareto Charts with SigmaXL2:38
  7. Creating Run Charts with SigmaXL4:06
  8. Creating Control Charts with SigmaXL4:16
  9. Step 2: Break Down the Problem16:37
  10. Creating Dot Plots with SigmaXL1:50
  11. Step 3: Set a Target7:34
  12. Step 4: Analyze Root Causes5:26
  13. Fishbone Diagram Explained10:25
  14. Five Why Explained7:58
  15. Treetop Gets to the Root Causes6:56
  16. Creating Scatter Plots with Sigma XL4:16
  17. Step 5: Develop Countermeasures9:12
  18. Step 6: See Countermeasures Through6:06
  19. Step 7: Evaluate the Process and Results6:42
  20. Step 8: Standardize Success and Learn from Failures8:41
  21. PPS Action Guide3:40

Video Resources

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  • Launch Quiz
  • Quiz PDF
  • PDCA Facilitators Guide
  • PDCA Workbook

Course Resources

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  • Quiz Answers
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