Decision Making Across Time and Space: Lessons from NASA — Kathleen Mosier

In space and avi­a­tion oper­a­tions, effec­tive and effi­cient com­mu­ni­ca­tion between ground and space/​air is essen­tial for suc­cess­ful task per­for­mance and mis­sion safe­ty. The impor­tance of team com­mu­ni­ca­tion is height­ened when unfore­seen prob­lems arise, such as sys­tem fail­ures that are time-crit­i­cal and require exten­sive coor­di­na­tion and col­lab­o­ra­tion between space and ground crews.