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Lean Journey Interviews: West Texas A&M University

Making Money Faster

Ron vis­its the Stu­dent Suc­cess Cen­ter in the heart of the Uni­ver­si­ty as he talks with Denese Skin­ner, Direc­tor of Career Ser­vices, WTA­MU and also the Staff Cham­pi­on for Con­tin­u­ous Improve­ment. Ron finds that she and her team worked on under­stand­ing and improv­ing the time it takes stu­dents to go from fill­ing out paper­work to being on the job, mak­ing money.

Series Videos

1

Ron Gets a "Walk On"

1:29

 2

Bryan Glenn - Director of Purchasing & Inventory Services

9:51Members only

 3

J. Patrick O'Brien - President

17:11Members only

 4

Getting Donor Money Faster

14:29Members only

 5

Keeping Your Place in Line

9:14Members only

Current Video

Making Money Faster

13:01Members only

7

Next VideoMeet Me at "The Club"

8:11Members only

Next Video Meet Me at ​“The Club” 

Ron’s final stop takes him to the ​“Leg­ends Club” which is a great place to study, meet, or sim­ply hang out. While hang­ing out, Ron finds Patrick Bol­wahnn, Cam­pus Wide ID Card Admin­is­tra­tor, WTA­MU, and anoth­er of Bryan Glen­n’s LSS grad­u­ates. Ron learns of anoth­er process improve­ment involv­ing their pay­ment sys­tem that end­ed up sav­ing mate­r­i­al and time, which in turn makes for bet­ter stu­dent life.