Lean Journey Interviews: West Texas A&M University
Ron travels to Canyon, Texas - home of the “Thundering Herd” at West Texas A&M University to see how they have taken Lean Six Sigma into the classroom and all over the campus.
Making Money Faster
Ron visits the Student Success Center in the heart of the University as he talks with Denese Skinner, Director of Career Services, WTAMU and also the Staff Champion for Continuous Improvement. Ron finds that she and her team worked on understanding and improving the time it takes students to go from filling out paperwork to being on the job, making money.
Meet Me at "The Club"Ron?s final stop takes him to the ?Legends Club? which is a great place to study, meet, or simply hang out. While hanging out, Ron finds Patrick Bolwahnn, Campus Wide ID Card Administrator, WTAMU and another of Bryan Glenn?s LSS graduates. Ron learns of another process improvement involving their payment system that ended up saving material and time, which in turn makes for better student life.