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Signs of Lean at the Lighthouse
In this moving interview, Gemba Academy Co-Founder Ron Pereira asks Setup Specialist Chris Loomis what it’s like to work at The Lighthouse for the Blind. Chris, who is DeafBlind and uses interpreters and Pro-Tactile ASL to communicate, also showed us some of the tools that enable him to do his job.
- 0:21 — How Chris communicates
- 3:08 — What brought Chris to the Lighthouse
- 4:44 — The work Chris has done at the Lighthouse
- 8:21 — How his previous experience has helped him
- 9:16 — The role of calipers, shadow boards, and workstation standardization
- 12:04 — What it’s like for him to give tours