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Gemba at the Lighthouse
For many of the employees at The Lighthouse for the Blind, even something as simple as locating a tool can be a nightmare. In this video, Setup Specialists Jon Ott, Mike King, and Alex Carter walk Gemba Academy Co-Founder Ron Pereira through some of the tools they rely on to do their jobs safely and efficiently.
- 0:19 — Jon’s background
- 0:48 — The different ways employees can read or interpret documents
- 2:59 — The accessibility functions Mike uses
- 5:18 — The life-changing power of shadow boards
- 7:12 — Alex and the role of the andon