TWI - Training Within Industry

Training Within Industry, or TWI for short, is a set of three hands-on, "go to gemba" style training methodologies developed by the United States TWI Service at the beginning of World War II. These three methods are Job Instruction (JI), Job Relations (JR) and Job Methods (JM).

  1. Job Instruction (JI) For Facilitators

    68 videos

    Job Instruction (JI) is a fundamental element of Lean and the first TWI course. Its purpose is to get people fully trained and adding value to the organization in the shortest period of time possible while preventing problems that could arise from faulty instruction. JI establishes a single best method for doing a job and allows a trainer to transfer knowledge to a learner quickly while also verifying comprehension using a simple four-step method. The "Facilitator" version of this JI course can be used to prepare for your own 5-day, in person, JI course. You will be able to see a live, 5-day JI course, unfold before your eyes as Ron Pereira and Roger Bilas lead 10 students through the entire 10 hour course. You'll see the students learn and grow throughout the week while also seeing how Roger and Ron help the students work through the process. Once you've completed this facilitator's course you can then use the "Learners" version of this course to conduct your own 5-day JI course.

  2. Job Instruction (JI) For Learners

    24 videos

    Job Instruction (JI) is a fundamental element of Lean and the first TWI course. Its purpose is to get people fully trained and adding value to the organization in the shortest period of time possible while preventing problems that could arise from faulty instruction. JI establishes a single best method for doing a job and allows a trainer to transfer knowledge to a learner quickly while also verifying comprehension using a simple four-step method. The "Learner" version of this JI course can be used to facilitate your own 5-day, in person, JI course. A detailed facilitator's guide is also available which includes a day by day agenda. In preparation for a live course we highly recommend facilitator's, no matter their experience level, first watch the far more detailed "facilitators" version of this same JI course where you are able to see an actual 5-day course unfold before your eyes.

  3. Job Relations (JR) for Facilitators

    34 videos

    Job Relations (JR) is a fundamental element of Lean and an important component of TWI. Its purpose is to develop the skill of leading. Used correctly JR will help supervisors, and any other leader of people, avoid problems though proven principles. And if problems do arise JR provides a 4-step process for handling the situation in a fact based, non-emotional, manner. The "Facilitator" version of this JR course can be used to prepare for your own 5-day, in person, JI course. You will be able to see a live, 5-day JR course, unfold before your eyes as Roger Bilas leads 10 students through the entire 10-hour course. You'll see the students learn and grow throughout the week while also seeing how Roger helps the students work through the JR process.

    Once you've completed this facilitator's course you can then use the "Learners" version of this course to conduct your own 5-day JI course.

  4. Job Relations (JR) for Learners

    21 videos

    Job Relations (JR) is a fundamental element of Lean and an important component of TWI. Its purpose is to develop the skill of leading. Used correctly JR will help supervisors, and any other leader of people, avoid problems though proven principles. And if problems do arise JR provides a 4-step process for handling the situation in a fact based, non-emotional, manner. The "Learner" version of this JR course can be used to facilitate your own 5-day, in person, JR course. A detailed facilitators guide is also available which includes a day-by-day agenda. In preparation for a live course we highly recommend facilitators, no matter their experience level, first watch the far more detailed "facilitators" version of this same JR course where you are able to see an actual 5-day course unfold before your eyes.

  5. Job Methods (JM)

    25 videos

    Job Methods (JM) is the TWI program that focuses on improving work processes and procedures. The purpose of the program is to produce greater quantities of quality products in less time by making the best use of the people, machines, and materials currently available. Like the Job Instruction (JI) and Job Relations (JR) programs, JM uses an easy to follow 4-step method to facilitate these positive changes.

    This course is best delivered over 5 days with approximately 2 hours of training in each day. The first 3 days include instructional video modules and hands on learning and the last 2 days are focused on hands on learning and application. This is a learn by doing course, so please follow along and engage with the materials.