Value Stream Transformation - Adapting Value Stream Mapping for Office and Service Environments
Did you know that value stream mapping can be applied to office and service applications? In this course, Gemba Academy Co-founder and lean guru Drew Locher discuss the best ways to leverage the transformative powers of value stream mapping in these unique environments.
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Log InWhat Is the %C&A (Percentage Complete & Accurate) Metric?
Author Drew Locher stresses the importance of the %C&A metric in determining quality.