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Day 1: Introduce the TWI Method

In this module, we'll learn the best practices for handling problems.


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  1. Day 1: Job Relations Overview05:35
  2. Day 1: Discuss the Supervisor's 5 Needs04:33
  3. Day 1: Describe Supervisor's Problems as Regards to Job Relations05:31
  4. Day 1: A Supervisor Meets Their Needs Through Relationships with People04:02
  5. Day 1: Present the Foundations03:10
  6. Day 1: Develop the Individual Chart02:23
  7. Day 1: Define a Problem01:25
  8. Day 1: Introduce the TWI Method06:03
  9. Day 1: Summarize the 4-Step Job Relations Method08:58
  10. Day 1: How Problems Come Up03:00
  11. Day 1: Different Types of Problems Supervisors Face02:50
  12. Day 2: Review the 4-Step JR Method02:41
  13. Day 2: Using JR: The Tom Problem15:40
  14. Day 2: Opinions and Feelings are Hard to Get03:18
  15. Day 2: The Standard Procedure03:03
  16. Day 3: Review the 4-step JR Method03:03
  17. Day 3: Weighing And Deciding And The Use Of Classroom Examples33:25
  18. Day 4: Taking Preventive Action and Checking Results31:26
  19. Day 5: Deep Review of the 4-step Method07:40
  20. Day 5: Advantages the JR Method Brings to Supervisors04:15
  21. Day 5: The Importance of Supervisors02:14