Job Relations (JR) for Learners

Job Relations (JR) is a fundamental element of Lean and an important component of TWI. Its purpose is to develop the skill of leading. Used correctly JR will help supervisors, and any other leader of people, avoid problems though proven principles. And if problems do arise JR provides a 4-step process for handling the situation in a fact based, non-emotional, manner. The "Learner" version of this JR course can be used to facilitate your own 5-day, in person, JR course. A detailed facilitators guide is also available which includes a day-by-day agenda. In preparation for a live course we highly recommend facilitators, no matter their experience level, first watch the far more detailed "facilitators" version of this same JR course where you are able to see an actual 5-day course unfold before your eyes.

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Day 1: A Supervisor Meets Their Needs Through Relationships with People

In this module we explain how supervisor's get things done through people.

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  1. Day 1: Job Relations Overview05:35
  2. Day 1: Discuss the Supervisor's 5 Needs04:33
  3. Day 1: Describe Supervisor's Problems as Regards to Job Relations05:31
  4. Day 1: A Supervisor Meets Their Needs Through Relationships with People04:02
  5. Day 1: Present the Foundations03:10
  6. Day 1: Develop the Individual Chart02:23
  7. Day 1: Define a Problem01:25
  8. Day 1: Introduce the TWI Method06:03
  9. Day 1: Summarize the 4-Step Job Relations Method08:58
  10. Day 1: How Problems Come Up03:00
  11. Day 1: Different Types of Problems Supervisors Face02:50
  12. Day 2: Review the 4-Step JR Method02:41
  13. Day 2: Using JR: The Tom Problem15:40
  14. Day 2: Opinions and Feelings are Hard to Get03:18
  15. Day 2: The Standard Procedure03:03
  16. Day 3: Review the 4-step JR Method03:03
  17. Day 3: Weighing And Deciding And The Use Of Classroom Examples33:25
  18. Day 4: Taking Preventive Action and Checking Results31:26
  19. Day 5: Deep Review of the 4-step Method07:40
  20. Day 5: Advantages the JR Method Brings to Supervisors04:15
  21. Day 5: The Importance of Supervisors02:14

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