Job Relations (JR) for Facilitators
Job Relations (JR) is a fundamental element of Lean and an important component of TWI. Its purpose is to develop the skill of leading. Used correctly JR will help supervisors, and any other leader of people, avoid problems though proven principles. And if problems do arise JR provides a 4-step process for handling the situation in a fact based, non-emotional, manner. The "Facilitator" version of this JR course can be used to prepare for your own 5-day, in person, JR course. You will be able to see a live, 5-day JR course, unfold before your eyes as Roger Bilas leads 10 students through the entire 10-hour course. You'll see the students learn and grow throughout the week while also seeing how Roger helps the students work through the JR process.
Once you've completed this facilitator's course you can then use the "Learners" version of this course to conduct your own 5-day JR course.
Day 1: How Problems Come Up
In this module we're going to learn a few of the ways problems come up. Understanding how problems come up is important if we hope to handle them in a proactive manner.