Job Instruction (JI) For Facilitators
Job Instruction (JI) is a fundamental element of Lean and the first TWI course. Its purpose is to get people fully trained and adding value to the organization in the shortest period of time possible while preventing problems that could arise from faulty instruction. JI establishes a single best method for doing a job and allows a trainer to transfer knowledge to a learner quickly while also verifying comprehension using a simple four-step method. The "Facilitator" version of this JI course can be used to prepare for your own 5-day, in person, JI course. You will be able to see a live, 5-day JI course, unfold before your eyes as Ron Pereira and Roger Bilas lead 10 students through the entire 10 hour course. You'll see the students learn and grow throughout the week while also seeing how Roger and Ron help the students work through the process. Once you've completed this facilitator's course you can then use the "Learners" version of this course to conduct your own 5-day JI course.
Day 3: How to Ask Open Ended Questions During JI Feedback Sessions (Classroom)
Roger Bilas explains how to ask open ended questions when giving JI feedback to other learners.