The Eight Types of Waste in Healthcare

In the healthcare industry, errors and inefficient processes can literally mean the difference between life and death. In this course, consultant and author Mark Graban breaks down the eight wastes as they apply to healthcare, using powerful stories to illustrate their impact.

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Patient Harm as a System Defect

Mark Graban reflects on some of the tragedies that could have been prevented by improved medical processes.

  • 0:31 - An example case
  • 1:57 - Why the problem is processes
  • 3:36 - The data
  • 4:16 - Another example case

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  1. The Eight Types of Waste in Healthcare: Introduction02:11
  2. The Purpose of Lean in Healthcare08:29
  3. What Do We Mean by “The 8 Wastes" in Healthcare?04:14
  4. Defining Value in Healthcare03:28
  5. The Wastes of Motion, Waiting, and Human Potential in a Surgical Suite04:34
  6. Patient Harm as a System Defect06:50
  7. The Wastes of Inventory, Transportation, and Overproduction in Healthcare04:58
  8. Meaningful 5S in a Children’s Hospital Radiology and MRI Suite05:39
  9. The Aim of Healthcare as a System02:58
  10. Audience Q&A - How Do You Start a Lean Transformation?01:29
  11. Audience Q&A- How Will Lean Methods Impact HCAHPS Scores?00:56
  12. Audience Q&A - What is the Appropriate Number of Inventory Turns for a Hospital Store Room?01:31
  13. Audience Q&A - How Can Lean Improve Discharge Planning in a Hospital?02:00
  14. Mark Graban - Stories of the Eight Types of Waste in Healthcare01:00:14

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