Gemba Walk Workshop
The best way to truly understand processes and identify potential areas of improvement is to observe the action up close. In this course, we join author, speaker, and consultant Michael Bremer for an onsite gemba walk workshop at Freetech Plastics in Fremont, California. Watch and listen as Michael explains the ideal questions, behaviors, and overall strategies that go into a respectful, effective gemba walk.
Freetech Gemba Walk #3 - Shipping
Author and consultant Michael Bremer inquires about Freetech's shipping processes and the obstacles that prevent them from getting customers their orders on time.
- 0:23 - Getting customers their orders on time
- 2:20 - What prevents them from shipping on time
- 4:39 - Their shipping system
- 6:56 - What’s in the bins
- 8:40 - The obstacles involved