Gemba Walk Essentials

From factory floors, to offices and other kinds of facilities, gemba walks are designed to open your eyes to what’s really happening in your organization. In this course, Gemba Academy Co-Founder Ron Pereira breaks down everything you need to know for the before, during, and after stages of a gemba walk.

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What to Expect During a Gemba Walk

Embarking on a gemba walk can be intimidating for both the actual participants and the employees being observed. Gemba Academy Co-Founder Ron Pereira shares some best practices regarding getting started, what kind of questions to ask, and more.

  • 0:55 - The three key parts of a gemba walk routine
  • 1:29 - Getting off to a good start
  • 1:47 - Putting people at ease
  • 2:41 - Observing the overall process
  • 3:05 - Example questions to ask
  • 6:47 - Bringing the gemba walk to a close

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  1. Gemba Walk Overview07:18
  2. The Five Types of Gemba Walks06:36
  3. How to Prepare for a Gemba Walk10:19
  4. What to Expect During a Gemba Walk08:16
  5. How to Debrief After a Gemba Walk05:47
  6. Gemba Walk Action Guide02:09

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