Business Process Mapping
Using the principles of lean thinking with office processes, knowledge work, and service businesses requires both an understanding of the proven methods and of the unique challenges involved in applying them to information flow. This course focuses on putting Value Stream Mapping into context for service processes by introducing several common methods, viewing real life examples, and gaining insight from expert teachers and authors.
To get access to this video, and more than 1000 like it Subscribe Online today!
See Our PricingContact SalesAlready a Gemba Academy Member?
Log InWhat Is a Makigami Analysis?
Making information workflows visible to everyone is often the first step in continuous improvement in administrative and knowledge work. The Makigami analysis uses a structured and methodical approach to capturing the details, problems, and opportunities across business processes.