Business Process Mapping
Using the principles of lean thinking with office processes, knowledge work, and service businesses requires both an understanding of the proven methods and of the unique challenges involved in applying them to information flow. This course focuses on putting Value Stream Mapping into context for service processes by introducing several common methods, viewing real life examples, and gaining insight from expert teachers and authors.
How to Create a Business Model Canvas
The Business Model Canvas visualizes the individual elements. Learn how to create a Business Model Canvas using the nine-block template by going through a step-by-step example.